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  • Shipping & Delivery

    Our Shipping Policy

    At Hamills, we want to keep it as easy as possible for you, so we offer:

    • Free shipping on orders over $100 to New Zealand addresses.
    • For all orders under $100 for NZ deliveries, we charge a flat rate of $7.50 to non-rural addresses and $12.50 to rural addresses (some heavy items may incur additional charges. We will advise before shipping).
    • All New Zealand orders travel with Post Haste or Toll.
    • We aim to dispatch most orders on the same day (if placed before 2pm). If there are likely to be delays with the dispatch of your order, we will be in contact to let you know.

    International Orders

    We ship internationally. All our international delivery costs are determined by destination, and the size of your parcel.

    Displayed pricing applies to New Zealand resident customers (NZD) only. International orders will be processed in the New Zealand dollar.

    International shipping rates will be displayed upon checkout. Any applicable customs charges or local taxes are the responsibility of the customer and is not covered in your purchase price by Hamills Taupo.

    We offer two shipping options: non-tracked or tracked. By selecting the non-tracked option, you agree to carry the risk associated with the parcel’s travel.

    We also offer a tracked DHL Express option. Pricing will be available at checkout.

    When an order is shipped outside of New Zealand you may be charged duties or taxes by your local government before the items will be released to you, as these are beyond our control please check with your local customs department prior to ordering should you have any concerns. These charges are not the responsibility of Hamills Taupo.

    Please Note: If your order contains any clearance items this may delay the dispatch of your order.

    Orders will be processed Monday – Friday.

    Firearms and Ammunition

    • We can only deliver firearms and ammunition to non-rural business addresses. Please ensure that any business you choose to deliver to is happy to accept your order.
    • There is a standard nationwide $50 delivery charge for all firearms.
    • Our shipping charges cover the cost of ammunition.
    • For online sales of firearms and ammunition, we are required by law to have a police officer check in person that your firearms license is valid.
    • You must follow the below process when purchasing firearms:
      • Complete your purchase online at www.hamillstaupo.co.nz.
      • Complete the following Mail Order Form. We have filled out the top section for you. You must include full make, model, serial number, and calibre as appropriate.
      • Firearms Mail Order Form_Hamills Taupo
      • Take this form to your nearest firearms officer. To find your nearest firearms officer, click here 
      • The police station will then complete and stamp the form, and they will email this to us directly. We can only accept a completed Firearms Mail Order Form from an authorised police station email address.
      • As soon as we have received the approved form, we will follow through with the dispatch of your order and provide you with tracking details.

    Estimated Delivery Times (New Zealand)

    We know you’re going to be super keen to get your new purchase so that’s why we will process and dispatch orders usually within 1 – 3 business days of your order being received. Actual delivery time will depend on your location.

    Once your order has been processed and dispatched, indicative delivery times are as follows:

    • North Island orders: 1-3 working days from dispatch.
    • South Island orders: 2-5 working days from dispatch.
    • Rural delivery or remote locations can take just a little longer so please allow an additional 2 working days.

    Please Note: If your order contains any clearance items this may delay the dispatch of your order.

    Orders will be processed Monday – Friday.

    Unfortunately, overnight or Saturday deliveries cannot be guaranteed.

    We are unable to post to PO Box addresses.

    Estimated Delivery Times (Australia)

    We know you’re going to be super keen to get your new purchase so that’s why we will dispatch orders usually within 2-4 days of being received. Actual delivery time will depend on your location (see below).

    Once your order has been processed, indicative delivery times are as follows:

    • 3-10 working days.
    • Rural delivery or remote locations can take just a little longer so please allow an additional 2 working days.

    Please Note: If your order contains any clearance items this may delay the dispatch of your order.

    Orders will be processed Monday – Friday.

     

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